If you want the best real estate agent, heather is the one. Trustworthy, bright, very responsive, and fun!
In early 2007 I put my condo up for sale in the Lakeview area of Chicago. I used Mark Miles and Bonnie Kirincic-Reyburn as my realtors. My experience with them and with Dreamtown was a success. My condo was under contract in 16 days and the closing happened about 2 months after the initial listing. I felt comfortable dealing with Mark as he really listened to me with regard to how I wanted to price the condo. He added his expert opinions and together we came up with a price that worked. Additionally, Mark and Bonnie went above and beyond to make this real estate transaction smooth and easy for me. For example, the new buyer asked to have the floors sanded before closing. Mark and Bonnie not only had a "floor guy" to recommend, but they also contacted him for me, priced it out and also opened my condo for him to do the work. I did not have to be involved at all and the job was done within days. Also, any correspondence that was needed, they came to my office to pick up and drop off. I work long hours and do not have a lot of extra time during the day for these types of things. With Mark and Bonnie at the helm, I felt well taken care of, and they were ready to solve any issue or snag as soon as it came up. Finally, the communication level with Mark and Bonnie was great. Bonnie was in contact with me multiple times during the negotiations phase and made me feel well informed and reassured. I would recommend Mark and Bonnie, as they exceeded my expectations with their level of service. Jennifer Zini, Lakeview
My fiance and I were relocating from Orlando, Florida and only had one weekend to find our dream home in Chicago. We knew we wanted to be downtown and we had a budget, but that's about it. Mark from Dream Town was able to provide us with great suggestions and criteria for narrowing our search. Not only was the Dream Town website incredibly easy to use, our experience with our Dream Town Realtor, Mark Miles was absolutely wonderful. Mark was always available on such short notice and helped us make the best use of our short time in Chicago. We're so glad we used Dream Town to find our perfect home and we couldn't be happier. We would recommend them to anyone and we will definitely use them again when we're ready to sell!Alison Aviles and Jared Dunn, West Loop
We found Mark Miles and Dreamtown Realty to be a great person and company to work with. I wanted a condo that was a good price and in a safe neighborhood so that I could continue going to school. Mark was extremely helpful and patient every step of the way. He was focused on and receptive to our needs and cost limitations. It was a pleasure to work with him. I would HIGHLY recommend Mark Miles and Dreamtown Realty for anyone that knows what they want but need a little help finding it. Thank you for helping me find the perfect condo for me!Marianne Yelvington, Lakeview
I purchased a condo in July 2005 with the help of Mark Miles and Dream Town. The whole experience was a very positive one. Mark was very flexible and I was able to see a significant amount of places as I wasn't sure exactly what I wanted in the beginning of our search. Once I found the place, Mark made the negotiation process very painless for me and I ended up with a place I love. I would recommend Mark and Dream Town to anyone beginning their search for a new home. Caroline Brzezinski, Bucktown
We are writing to share with you our tremendous satisfaction with your company's services and the attention we received from Mark Miles throughout our recent home-buying process. We had been working with an agent from another firm when we clicked through your web site. Shortly thereafter, Mark contacted us and we decided to give him a try. Mark's professionalism, his attentiveness, and his concern for our valuable time quickly won us over and we began working only with him. Mark quickly developed an accurate vision of the home we were looking for. He focused our search. If we viewed a property with an undesirable feature, Mark took note and we never saw that feature at another showing. He took the time to get to know what we are about. Mark truly provided the core service we needed: He combined his insight about us as people with his knowledge of Chicago properties to find the right place for us in this huge market. Mark worked hard for us, not only in our search but through the contract process and closing. He provided valuable guidance, saving us time and money. Although our deal involved poor organization and preparation on the seller's side, Mark eased the process through all the bumps calmly and professionally. We love our condo and we are fans of Mark Miles. We plan to enthusiastically refer all of our friends and colleagues to him for their home-buying needs, and we will work with him again when we decide to move in four or five years. Thank you for an outstanding experience. We look forward to working with your company again. Sincerely,Lee Mueller & Marla Troth, South Loop
When I was looking to buy my first place, I had very specific requirements. I found Mark Miles to be an extremely helpful realtor to me as a first-time buyer. Not only did he scout out properties that met my expectations, but he also made suggestions about things to consider when buying for the first time. In addition, Mark was a buffer of reality and very helpful when it came to dealing with the seller and the seller's realtor. My experience with Dream Town was enjoyable. Kristopher Newbauer, Andersonville
Could not be more pleased. True professionalism from start to finish
Heather was fantastic, I called her just out of the blue (based on an outdated listing) and am so glad i connected with her. She helped me find and buy a place that I love, all within a month. She was fantastic about explaining all the steps to me and answering all my questions; she gave great advice and I could tell she really was trying to get me the best deal and making sure I didn't overspend. Thank you Heather!
Heather was wonderful!!! She is prompt, thorough and professional. I highly recommend Heather!!
I contacted Mark Miles to sell my 'first' condo and to assist me with purchasing a single family home in Lakeview. The purchase went very smoothly and I am glad I chose a Realtor to assist me in the process. Mark worked tirelessly to negotiate the best possible price that he could, and his expertise of the transaction helped us get other things included in the deal that we wouldn't have even asked for. He then was able to provide me with a list of accomplished real estate attorneys and professional home inspectors. He even provided me a list of his preferred lenders, one of which provided me a substantial savings over a family friend. He clearly was looking out for my best interests throughout the process. The sale of my condo was a bigger challenge with the market slowing back to normal marketing times, however Mark used all of the marketing opportunities that he could to bring attention to my condo, especially the exposure on the Dream Town website. While my condo wasn't updated to today's standards, he was still able to save me the time (and most of the expense) of updating the condo. Through the use of his extensive list of vendors, I was able to find a very good granite company that gave me a great deal and I was able to pass that great deal long to the buyer of my condo. Everyone was happy! I will DEFINITELY use Mark and Dream Town again in the future and refer anyone I know buying or selling to him. Thanks Mark, your work on the buy and sell was tremendous! Clayton Brown, Lakeview
We searched for several months for a perfect home. We were not sure what we wanted and Mark was very patient with us. He was great company and showed us houses, condos and townhomes in four different neighborhoods until we found exactly what we were looking for. Shiva & Edward West, Lincoln Park
GREAT experience once again! Mark helped us with the selling of our condo this time. He knew we were in a time constraint and got us an incredible deal. Not only did he help us get a timely deal, he was helpful and knowledgeable throughout the whole closing process. I would recommend Mark to anyone. He really knows the business and the city! Thanks again Mark!
She was very straightforward with what to expect from a market perspective. She had alot of knowledge and pointed out features and potential issues about some of the homes when we were touring them. She knew what we were looking for and ultimately suggested we see a home that we didn't have on our list and ultimately purchased! I would highly recommend her to anyone.
Mark was so helpful in the sale of our condo. I really appreciate his expertise and guidance. He was also very hands on and helped wherever he could to make the process easy for us.
Mark was the best realtor I could have chosen! He was extremely knowledgeable, patient, understanding and fun thru my first home buying experience. He really made the process very easy and comfortable. Mark will definitely be my realtor for my second home. Carla Verder, North Center
We needed to find a small studio condo while our daughter attends medical school in downtown Chicago. Since we live in southwest Michigan, we decided to give our daughter the responsibility to find a reputable real estate agent who would be able to work with both her (a 21-year old recent college graduate) and us (50-something parents with a priority on safety and not jeopardizing our retirement planning). In addition to his integrity and knowledge of the Chicago real estate market, Mark's personality and communication skills were able to meet our diverse needs and perspectives in this endeavor. Thank you Mark. Rory and Pollyann Nee, Gold Coast
Heather is a breath of fresh air amongst the world of real estate. She is highly knowledgeable, thoughtful, responsive, enthusiastic, and patient enough to always have another home to view, or helpful comments on why the house you just saw is good or bad. Her goal is to ensure that you find the home you truly want. I look forward to our next purchase with her. Ken Bahk, Lakeview
Heather was incredibly responsive, organized, and incredibly helpful through every part of the buying process. I couldn't have asked for better service.
I just want to say Heather is one of the best real estate agents ever! She was so patient and kind. She's very knowledgeable and was able to find me the perfect condo. She made my home buying process easy and stress free. Thank you Heather and Dream Town Realty for all of your help. Towanda Harris, South Loop
A couple years ago my wife and I began our search for a new property to purchase that would accommodate our growing family. As many of us have probably experienced this can be a very difficult and stressful process. With very few options to go about our search we resorted to the internet as a means to begin our search. A brief google search and we came across Dream Town. I took a few minutes to fill out their information request and got a message saying that Mark Miles (Dream Town Consultant) would get back to me as soon as possible. Not putting too much faith in this auto reply I moved on. To my surprise the next day Mark Miles did call. I thought it was a joke but it wasn't. That was the first moment of trust for me and my wife. We went on to work with Mark through the property search and thought that period we relied on Mark for advice. Needless to say he became a real trusted advisor to us. He gave us both comfort and expert advice that helped us find the ideal place. To make a long story short, I continue to get advice from Mark Miles and will be sure to continue to keep him by our side as our real estate needs change. Dan, University Village
I hired Mark Miles to assist me in selling my condo. I researched the marketing strategies used by Mark and Dream Town and found that they had the best that the market had to offer with their innovative Internet marketing approaches. I interviewed other agents and it was evident that the best choice was Mark and Dream Town Realty. I marketed my home originally with Mark and then, due to personal reasons, I had to pull my place off the market for a time period. Mark fully understood my situation and was never anything but supportive of me, even though he no longer had the listing. Therefore, when I was ready to sell again, I called Mark to pick up where he left off. He graciously relisted my place and actually marketed it to another agent "in house" who he knew had a buyer looking for a place similar to mine. The buyer and their agent came in and made an offer the next day. Thank you Mark! I will always refer you to anyone I know buying or selling real estate!Yvonne, Margate Park
Heather has assisted me in two home purchases and one home sale. My second home purchase was in the west suburbs and she was very accommodating with scheduling viewings. She met us out there on weekends as well as week nights. After looking at homes in several different neighborhoods we finally found the perfect home in the perfect neighborhood within our price range. The home sale went great as well. We had a contract in our hands for the asking price four days after listing. This allowed us to start looking for a new home right away. Heather and her assistant were great throughout the entire process.
We love the place. Thanks a lot for your help in finding the right place for us. Your patience was greatly appreciated especially since we did not know much about the neighborhoods in Chicago and you informed us of locations that would be very convenient for our daughters as they find their way to college and work. Since the time we bought the condo my older daughter has gone through rotations for her final year in Pharmacy along with our second daughter. And now our youngest daughter is going to stay with our middle daughter during her internship. We have come up to the City and enjoyed our weekends. Some of our friends from Danville have also spent time at the condo. Our children's cousins have all stayed at the condo after a night out on the town. Needless to say not only are we enjoying the place, all our friends and family are using the place to its full potential. We enjoyed the entire process of hunting for the place and then the closing of the deal. The whole transaction went very smooth. All the other people that you recommended during the deal worked very diligently and everything went like clockwork. Once again thanks a lot for all your help. We look forward to doing more business with you in the future. Inder and family, West Loop
Heather was a pleasure to work with. I was referred by a friend who had a great experience, and Heather did not disappoint. She gave us tons of useful information and gave us confidence to make the right decision in our buying process. We are very happy with the condo we bought, and we would not hesitate to bring in Heather again for any buying/selling in the future!
Given tight time constraints associated with a corporate relocation, Mark kept me diligently apprised of the market and available inventory, and he aggressively worked to find the perfect apartment in the right neighborhood and at the right price. He went beyond the call of duty in every way. Working with him could not have been a better experience.
It was an absolute pleasure working with Heather. Heather is extremely knowledgeable on real estate in the Chicago area. My husband and I worked with her for almost a year in our pursuit to find the "perfect" home and she was extremely patient with us through the entire process. She would always provide us with enough data and information, so we could make an informed decision. I would highly recommend Heather to anyone embarking on their house hunt journey!
Our experience with Mark & Dreamtown was great, right from the beginning. His diligence in showing us properties was incredible and he made sure that the transaction went through smoothly from making the offer through closing. Dreamtown is certainly the most impressive realty company we have worked with and Mark has been nothing but phenomenal. We wish every buyer or seller would end up with a realtor like him. Thank you Mark!Puneet and Tanu, Uptown
Mark is the best! He cares, goes out of his way to make you feel comfortable, he's friendly, knowledgeable, timely — he is just great. I wouldn't like of using another realtor and recommend Mark to everyone. THANK YOU!
Mark was a pleasure to work with. Knowledgeable and extremely helpful in coordinating and getting all the pieces in place prior to listing to facilitate a quick and successful sale.
My dog, Honey, and I moved to Chicago from St. Louis, MO. I fortunately found Mark on the Dreamtown website. He was such a big help to me. I had to fly in on a few occasions to look at properties and Mark always had the showings lined up allowing me to see what I wanted in the least amount of time possible. Since I moved from out of state, Mark dealt with the small issues for me that must be done for a move that I couldn't handle long distance. For example, he worked with the alderman's office for moving truck parking permits, and he really looked out for us in all aspects. I was ready to pay full price for my home, but Mark negotiated a lower selling price, even though that meant a lower commission for him. I wholeheartedly recommend Mark if you want an agent who has your best interests in mind.
Mark, Thank you so much for all that you did to get the loft sold. In the past, I have bought and sold properties, but I feel you went above and beyond what other Realtors have done for me in the past! Your communication and planning between all parties was incredible. I do realize that selling this property was very time consuming and labor intensive. I feel grateful and truly appreciative for all your hard work. Next time I am in Chicago, please join me for a dinner/ drink, as I did not get the opportunity to meet you in person. Great Job and thank you! Mario
Being a first time home buyer, I feel incredibly fortunate I was able to work with someone as knowledgable as Mark. Throughout the process, I felt Mark gave unbiased, fact-based feedback on the properties we looked at, which included advice on how to spot maintenance warning signs and how they would translate into future out-of-pocket costs. In addition, Mark was extremely fast at returning phone calls and emails, and I always felt that he was focusing on my search 100%. Mark was also able to provide me with options for excellent professional contacts as well, which had a direct impact on my successful closing. Overall, I could not have asked for someone better to guide me through the home-buying process. I highly, highly recommend Mark and I will definitely use Mark again in the future.
I cannot say enough about the quality, professionalism and expertise that Mark Miles provided in the purchase of our new home. he was more than our Agent, he was our confident, adviser and our friend.
Heather was amazing! Having recently relocated to Chicago from Dallas, we were initially concerned about whether we would be able to find affordable real estate options in such a high cost location after being in a very low cost location for 16 years. Heather helped us with the process and took us through all the various housing options in Chicago and we were very much appreciative. She made the anxiety go away and allowed us to view things in perspective. Heather built a strong relationship with us and made us feel comfortable that she would be our agent for life and that this was not "just a transaction". Thanks Heather!!!
Working with Heather was a fantastic experience. She was very patient with us throughout the entire process, always willing to answer our questions and fully explain where we were at in the process. She provided up to date communication and you always knew where you stood in the process. Being fairly new to the home buying process, Heather provided a lot of insight and knowledge that helped us envision our potential new home. We went into the house hunt thinking we wanted to be in a specific neighborhood but Heather was able to expand our search giving us options we never really knew we had and it just so happens this is where we ended up buying our home! She really made the process seamless and fun from the beginning to the closing. Thanks, Heather!Jennifer and Bryan Cali, South Loop
Heather is a wonderfully personable, knowledgable agent, who consistently worked to provide us with listings that fit our wants and needs. She worked dilligently to get us into houses that were not only within our price range but also fit our strigent criteria regarding neighborhood and school system needs. Heather truly provided us with a 5-star experience, and I will definitely be recommending her and Dream Town's services to friends.
Mark, thanks so much for your help in finding our dream house. You were so professional and had so much information on what to look for in a house. You made it an enjoyable process and so easy. I would recommend you to anyone looking for a house. You were great! And you look like Agent Mulder from the X-files. Linda and Oliver, Ukrainian Village
As a first time homebuyer, I could not have had a more patient and accommodating realtor. When I began my search for a condo, I had very little knowledge of the process and benefits of purchasing a home. Mark Miles educated me on a variety of home-buying topics, from the purchasing process to the tax benefits to rehabbing tips. After several months of showings and conversations, I was confident enough in my knowledge of these topics that I decided to take the plunge and rehab a condo in its original condition. One month after my closing date, I could not be happier. Thanks to the education and great contractor referrals which Mark provided me, I'm now the proud owner of a beautifully rehabbed condo which I bought for a much lower cost than I would have been able to afford at the outset. Diana Ristoff, Lincoln Park
We used Mark Miles from Dream Town Realty to assist us on our recent home search. After looking at several places, and listening to our descriptions of what we were looking for, Mark recommended that we look at a beautiful new construction condo the he knew of. As soon as we saw it, we knew we had found our home. We fell in love with it immediately and really appreciate Mark bringing us there and his attention to the details of what we hoped to find. Our condo exceeds all our expectations of what we wanted. The neighborhood is great and living in a brand new building is fantastic. We will definitely use Mark in the future as well as recommend him to anyone we know buying or selling.Jason and Lauren, Humboldt Park
Heather was friendly, professional and very responsive. She seemed very knowledge about the local housing market, and was very perceptive about our property preferences. We would definitely recommend her to someone else.
Heather was always available when we came in from out of town. She attended to our specifications and desires
I will recommend Mark to whoever wants to have the top service and the best assistance in finding their dream home! One word that I would describe my experience with Mark and his team of professionals is STELAR! He never settled in providing me with the best options not only into housing but also analysis of the impact on the expenses and technical assistance that I expected! He has become not only my agent but I am proud to say MY FRIEND! Thank you Mark, and see you soon! Cannot wait for us to go through this together again!
This is a test. Thanks you!! He consistently hosted open houses and even brought some of his own décor to stage the condo. Even my attorney was impressed
Great experience! Found me a wonderful home and negotiated a price within my budget.
Mark Miles sold our home at 1157 W Newport Unit D and went way above and beyond our expectations. Not only did Mark sell our house swiftly in this tough economy, he also helped us with an issue that occurred after the listing. Mark noticed the issue and took pictures of it and even cleaned up the resulting mess. This was extremely valuable because we had moved out of the house to make showings easier (as we just had our first child). We thought selling our home would be quite the challenge, especially with a newborn in the house, but Mark ensured that it was an easy, seamless process, even going as far as picking up a fireplace key and delivering it to the buyers after the close. All in all I would highly recommend Mark and wanted to ensure we were completely satisfied with Mark. Though we hope to not move for 30 years (or so we say), we will definitely look to Mark to help us with future real estate transactions! He is a great asset to Dream Town! Jessica Lewis, Lakeview
I would highly recommend Mark. As a first time buyer, Mark took the time to explain the process of buying a home and answer all of my questions. He was always available to show me properties that I was interested in and returned emails and phone calls immediately. He was very honest and knowledgeable and offered helpful advice throughout the entire process. Jenny Ftacek, Ravenswood
Words can't describe how helpful Mark was to us. He was so patient on communicating with the seller (a bank owner foreclosure) for us, and if we had a question or concern, he would resolve it so quickly to make sure that me and my husband, as buyers, were satisfied. Without his help, we would have to spend time and money on replacing the damaged carpet ourselves. Mark as our agent, he represented our best interests and put a lot his time and effort. He is without a doubt the most professional Real Estate Consultant in Chicago. I will definitely recommend him to anyone who is looking for a helpful agent. P.S: we just had our baby shower last week, and everybody loves our place. Thank you very much, Mark!May and Mark, South Loop
Working with Heather was a truly great experience! As a first time home buyer, I had lots of questions and Heather patiently and expertly answered all of them. She has great knowledge of Chicago and its changing real estate market, and helped me find a condo that I'm really happy with. I highly recommend Heather for anyone looking for a new place in Chicago.
Mark and Tammi are true professionals. They are incredible resources with their local network and knowledge of real estate in Chicago. I was also impressed by their responsiveness, especially over the holidays. With their help, our first home-buying experience was smooth with minimal stress.
Mark is phenomenal. As a first time home buyer, I was completely inexperienced in how to begin my search let alone the steps needed to secure a contract and close on the property. Mark held my hand every step of the way and helped us find and secure the perfect first home! Thank you Mark. Can't wait to work with you again!
She was very informative and made me feel comfortable being a first-time buyer. I was very happy with my experience and I will plan to use her services again in future transactions.
We chose the Dream Town website because it was a great way to review the market for condos, but we had no idea how indispensable Mark Miles would turn out to be! When it came time to purchase a condo for our son, Mark made it possible for us to view eighteen in two days, negotiate bids and purchase, close and take occupancy in two weeks from the day we viewed the first condo! We live out of state, yet we made only one trip to Chicago until the closing and the move, thanks to Mark's knowledge of the market, organization, attention to detail – and to us. He's consistently quick to respond to any question or concern and he's informative without being pushy. After the purchase, he was still "on the job," checking the final touches in the condo, even measuring windows for us. Mark's extremely personable, making all our transactions enjoyable. He understood what we wanted – and helped make it happen in an incredibly short period of time. We couldn't have asked for a better realtor. Susan and Jim Connors, Wrigleyville
Mark led us through a very deliberate process in thinking about our "big move." He was always available and responsive, used information as we went along to tweak the direction and was always helpful in peripheral areas where we needed guidance. Consequently, we were able to find the place we loved. Thanks Mark!
Mark is a consumate professional who attended to every detail of both our purchase and sale of real estate. I would recommend him highly.
Heather really guided our family through the process of buying a condo in the city. We are suburbanites with no knowledge of what to consider when buying a condo, Heather really walk us through what all we needed to consider. I had also ask Heather that my daughter who was going to be the primary resident of this condo be included in the process, again Heather fully explained to her all that has to be considered in buying property. With our lack of knowledge of the city and condo purchasing, Heather was extremely patient and did not pressure us into make quick decisions. When I am ready to sell the condo we purchased Heather will be who we contact.
Heather was absolutely great! She made the process as easy as possible on me. Even with some bumps along the way, she still made sure everything would work out. She was always able to work around my schedule, which was great. I was very happy with my experience and I would definitely recommend Heather to others!
This is the second time we've worked with Heather and again had a great experience. We appreciated her industry knowledge and advice throughout the process of both selling and buying condos. She was great at understanding what we really needed and wanted and taking time to talk us through our options. She has a great network of vendors in the industry, as well, which was useful as we brought our condo into shape for selling. We will definitely continue working with Heather in the future!
As a first time home buyer it was a pleasure to have Mark Miles guide me through the process of finding a new home. Mark came prepared to each showing and helped me ask the questions I didn't even know I had. He was flexible with my schedule and listened closely to what I was looking for. The whole process from start to finish was a very smooth and painless 3 months. I'll look to Mark again when looking for real estate guidance!Anthony Lee, Lincoln Square
Working with Heather was an amazing experience. Her knowledge, experience, advice and genuine caring eliminated our apprehensions and concerns. The selling process was smooth sailing from beginning to end. Our house was sold in two days, all the credit goes to Heather. I would definitely recommend Heather to friends. She is honest, sincere and always there for her clients. Michael & Lourdes Hayes
Heather and Sarahjane were absolutely brilliant! They were always available, quick with responses, and up-front and honest with us. They worked tirelessly to market and show the home we were selling, and we simply had a blast with both of them shopping for our new home.
During this past year my wife Naomi and I worked with Mark to purchase a condo in downtown Chicago. We had a great experience. We enjoyed Mark's company and his flexibility with our somewhat crazy schedules was a really joy. He kept us informed and provided us with a large number of opportunities to see properties. The whole process was stress free and we will recommend him to others. Michael and Naomi Bailie, South Loop
Heather is very knowlegeable and also a pleasure to work with. She has impeccable integrity, which is very important given the amount of money involved. She is always responsive and patiently handles all questions.
Mark Miles, was by far the best experience that a real estate expert can provide! Attention to details, accurate information about the property's market and of course urgency in taking care of our requirements are just a few additional adjectives I would use for his services! Working with Mark is 100% set up for success! You are a great asset for the company and hopefully this is just the beginning of a long collaboration! Thank you kindly!
I was relocating from Miami to Chicago to attend the Art Institute and needed to find a place very quickly. I started my search at www. dreamtown. com to get a good idea of the property prices. I left the rest up to my agent, Mark Miles. Mark was very attentive to my short time schedule and really focused on my needs and after just a few showings, I found the place of my dreams. I feel that it was truly Mark's attention to my needs and by showing me exactly what I wanted to see, he lead to me finding a place so quickly. Plus I knew nothing about the Chicago neighborhoods and Mark was very informative. We will recommend Mark to any and all of our friends who are interested in buying real estate in Chicago. Jeroen Nelemans, Lakeview
Heather was great, she went out of her way to help us, often jumping at the drop of a hat to get from the city to Gurnee to show us a house when we were worried that it might go before we got there. I'd totally recommend her to anyone looking in the area.
Mark took the time to understand what I was looking for and tailored my search to the properties that fit my criteria. This wasn't an easy task, as I was looking at both 2 flat buildings and 3 bedroom condos. He helped me find the right combination of a place that had some appreciation potential, was located in a good area, and had everything I was looking for. His patience, availability, and willingness to keep working until I found a place I was happy with were appreciated. Todd Schoenherr, East Village
Mark was very knowledgeable of the downtown condo market. With his help we were able to find the right condo for our needs in less than one day. We would highly recommend Mark to anyone looking for something in the city.
Mark knows the market and knows how best to position your property. He communicates clearly and thoroughly explained the options contained in the various offers for the property we were selling. Mark is one in a million!
I don't think that we could have found a more patient real estate agent – we were considering two completely different types of properties which added to the complexity of our home search, but Heather was very supportive and had a good understanding of what we were looking for. It is helpful that she is extremely knowledgeable about the Chicago neighborhoods, and we really valued her opinions and honesty. She was always very responsive to our questions and arrived to show us houses with a posiitve and upbeat attitude, even though our search took a long time. We are now very happy in our new townhouse! Allison Scheer and Steven Bidny, Lakeview
Heather took on the sale of my condo with vigor and really ran with it. I was really amazed at how fast she had folks walking through. She was very professional and effective in securing a buyer. Her team was super helpful, in setting up pictures, securing potential workers to take care of necessary repairs in the condo, as well as offering to be available to assist workers and cleaning crew in gaining access to the unit to ensure work could get done. Communication was clear, focused and consistent throughout the entire process. I could not have asked for better service.
Thanks so much for everything! We had a great experience and found our dream home. Thanks for taking the time to help us become familiar with the different options so that when we found the right one we were ready to make the move. We don't plan on selling any time soon, but we'll be calling you again next time we move for sure! Megan & Jeff Hamilton
Purchasing a bank owned house the week you are getting married is not the best of ideas for first time buyers but it is what we did. Mark was very patient throughout the entire process and handled it well. He was very timely in his responses to all our inquires and even negotiated to get us a large credit for any hidden expenses that might have come up. We are really glad he did, as once we moved in, the credit came in very handy to repair some of the defects we didn't know existed, being a foreclosure with no seller to ask questions of. Mark really looked out for our best interest throughout. All in all we could not have asked for more.Tom and Kelly Dattulo, Irving Park
I can't say enough good things about working with Mark. This is my second experience with Mark & both times were just great. Mark really knows his stuff and will patiently answered all of my questions, even the ones I asked twice! My list of nonnegotiables and wants were respected, and he didn't try to push any decisions on me. He found me a beautiful home and when I'm ready to sell this one, Mark will be my first phone call.
Heather is very efficient and effective in her helping my son to find the condo close to his office in downtown Chicago as per my sonâs criteria of purchase. She always answered our emails/phone calls as soon as she could. Moreover, she successfully negotiated with the sellerâs agent for our offering price. Itâs been our pleasure to work with Heather and we highly recommend Heather as your realtor.
As being first time home owners we were very skeptical, afraid, excited as well as overwhelmed with all the decisions, choices and nature of this the home buying experience. Heather was extremely patient in accommodating our needs by explaining each step. She addressed all our concerns, never rushed or pressured us and gave us excellent guidance with all the background information that we needed on a home. She also has a great network of contacts so you will not have to worry about finding a lawyer, mortgage broker, contractor, home inspector, etc. They are all professionals and worked out well for us. It's truly been a pleasure working with her and we look forward to finding our next investment property with her. Reema Sanghvi and Vishal Kapashi, Bucktown
Heather's greatest skill is the close…and I have to say it is one of the most important. In that crucible, so much can change so quickly, you need a knowledgeable and skilled person on your side to navigate the turbulence. Heather has a grasp of what's real in the market, a knack for communicating with all types of agents, and a follow-through to get it done (not to mention the ability to soothe clients who are anxious with the challenges faced in a complex deal). She keeps the deal going and fights for what you need and what is best for you. Ty and Meegan Beckmann, Bucktown
We had a clear idea of what we were looking for but after visiting numerous properties over many, many months we still didn't find "the one." Heather kept us on track and from losing hope that we would never find that perfect place. We couldn't be happier in our new condo and could not have done it without Dream Town! We recommend working with Heather, especially to first time home buyers, her kind attitude and hard work will help you reach your goal.Katey Gaffney, Lincoln Park
Mark was amazing from start to finish. He was knowledgeable and did his homework on every property we asked to look at and gave his honest opinion on whether it was worth our time or not. He didnâ??t waste our time, which, to me, is the most important thing. He fought for us and what we wanted and I would recommend him to anyone I know looking for a house in the future and if I ever buy another house, heâ??ll be my first call. Thank you Mark!
Heather is a wonderful realtor. She helped me sell my condo in the west loop when I lived in San Diego. I had not worries under her care. I used we again to buy a house in North riverside and she traveled many times and made the deal happen. She is a wonderful person and friend.
Mark Miles is the greatest agent ever! With his experience and great knowledge selling our home and buying a new one was so easy and quick, however we did not feel any pressure at any time throughout the process. Also his help with finding a mortgage lender and attorney resulted in a smooth closing on our new house, without any problems at all. Thank you for everything. Artur Rybski and family
Heather is one amazing agent, who will do everything necessary to meet your real estate needs. In a little over a year, she sold our two condos and helped us purchase our new home. My wife's condo had been listed in the past by 3 agents with no luck. Heather was able to sell it close to our asking price. My condo, the one that we lived in, needed painting and carpet replacement. She took charge of the work needed and did such a nice work, that I did not even recognize it! it was so beautiful. We listed and in less than a month we had closed. I cannot say enough good things about Heather. She is a great agent and a better person. We will definitely go with Heather on future real estate needs. aL Barrera
Mark was great to work with when we were selling our rental condo. Because we live out of state, Mark took care of all of the issues for us so we didn't have to travel to Chicago at all. His service went above and beyond the service that we have received from other realtors. He was easily accessible and made constructive suggestions to help sell our condo. He recommended reputable tradespeople and supervised their work. He got us a good offer for our condo considering the market. All in all, it was an easy and pleasant experience for us and we would highly recommend Mark Miles.
5 Stars x 10. Mark is the epitome of excellent client service. Patient, knowledgeable, experienced, thorough, too many superlatives to list, but most of all he is a personable professional who had my best interests at heart. All I can say is if I walked away from the sale feeling like I was the lucky one in snagging Mark as my realtor, then he must have done a good job. Heâs well deserving of my gratitude and has my highest recommendation.
My recent purchase of a condominium was not my first real estate purchase, not by a long shot, so I came to Mark with a real "been there, done that" attitude. I was also very busy settling into my new job in downtown Chicago, so my schedule was very tight and my demands, well, very demanding. I had no patience for the typical "schmooze" thrown at prospective buyers by many real estate agents. Mark was extremely patient with me, even to the point of rescheduling showing a couple of times when I had to cancel on short notice. More importantly, he really listened to what I wanted and lined up the right properties in the right neighborhood for me to look at. I found the exact unit I wanted and could comfortably afford, and Mark stayed with me through the entire process, right up to the day of the closing. I've purchased several properties over the years, and I can honestly say that I've never had a better agent working for me and with me than Mark Miles. Should my wife and I decide to upgrade our housing in the future, we will call on Mark without hesitation. Excellent job, and deeply appreciated. Sincerely,William and Gail Corse, Ravenswood Manor
Mark was a tremendous help in my first home buying experience. Everything went smoothly from start to finish, he negotiated a great deal that truly was in my best interest, and didn't push me into buying something that might not be the best fit. He was patient and even talked me "off the ledge" a few times when I got anxious. I will definitely work with Mark and Dream Town again on the resale. I will be recommending him to all my friends. Thanks Mark!Kortni Lee, Lakeview
We were very pleased with our experience with Heather. She had an expert knowledge of the process and went above and beyond to ensure that everything went smoothly, in spite of some complicating factors beyond her control. Heather represented us in both the purchase and sale of our home, and had we not left the Chicago area we would have loved to continue working with her to find our next home. Overall, Heather is an outstanding realtor and we have nothing but the highest praise for her work.
As first time home buyers I don't think we could have had a better realtor than Heather. Heather is extremely patient and truly cares about her clients. She took the time to educate us on the aspects of buying a home rather than simply push us through the process. During our long search (almost 2 years), which started in the northwest suburbs and ultimately ended in Lakeview, Heather was terrific. Heather made us feel at ease in what was a somewhat stressful experience for us as first time home buyers. She was understanding of our continually changing minds (house in the burbs to condo in the city) and made herself readily available to us for showings and questions despite her busy schedule. Heather is extremely knowledgeable of the Chicagoland market and is a true professional. I highly recommend Heather to anyone looking for not only a savvy realtor but also someone you can trust with what is a very important decision. Don and Diana Cunningham, Lakeview
In 2005, through Mark Miles's efforts, I became a homeowner for the very first time. After renting all of my life, I decided that it was time to actually own and put a little equity into my life. I'd found Mark Miles through a website I was searching on. I'd been looking for a condo in the Downtown Chicago Area. I previously lived in Presidential Towers, and had become very accustomed to walking to work! The trick was, could something be found in the Downtown Area within my price range? Or, more accurately, within the price range that the bank had defined it? Mark began by showing me properties within the South Loop. We looked at Dearborn Park and River City. I settled on a unit in River City, because it was closest to work, had a nice kitchen, and was closest to the CTA and Metra (I gave up the car when I moved Downtown). Mark took me thru every step of the way. He was very understanding that this was my first time as a buyer and, because of that, I was unfamiliar with the procedures. When a problem occurred because the bank would not release the money until after the closing date, Mark helped negotiate a deal with the previous owner that allowed me to move in anyway (I already had the movers scheduled, arranged the day off from work. My attorney called Mark “A bright young man who will have a terrific future in real estate. ” Now, according to another family member who knows my attorney, that's praise indeed! Should my needs change in a couple of years, I will call Mark Miles again! Paul Fortini, South Loop
Heather is a trustworthy, experienced real estate professional who will get your place sold for top dollar. She spent over an hour with me going through the comps and the strategy for putting my place on the market. From the date of listing, I was under contract in less in a week and the deal was closed in less than three. It was a fast, seamless process and I am forever grateful for Heather for making it all happen!
From renting to owning in less than a month. . . . Mark Miles managed to make the very stressful process of becoming a first time homeowner FUN! I liked his totally honest and straightforward style with absolutely no pressure. He offer extra time to answer any questions I had relating to buying my first home. In record time he helped me find a wonderful condo in my area of choice, AND a bank experienced in lending money to selfemployed artists. It all worked out great!!!Thank You Mark!!!Eva May, Edgewater
I would highly recommend Mark. As a first time buyer, Mark took the time to explain the process of buying a home and answer all of my questions. He was always available to show me properties that I was interested in and returned emails and phone calls immediately. He was very honest and knowledgeable and offered helpful advice throughout the entire process. Jenny Ftacek, Ravenswood"
Heather s superior knowledge of Chicago s real estate market and her dedication to us made our entire real estate search stress-free and enjoyable from beginning to end. She worked tirelessly and responded to our emails and phone calls in a timely manner; even well into the late night hours. She was always willing to be by our side and explain the purchasing process each step of the way. We are extremely happy with our new condo in the South Loop and will definitely work with Heather again in the future. We have and will recommend Heather for anyone s real estate needs.Ryan and Laura Blackledge, South Loop